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When our patients communicate their concerns, we handle them with genuine courtesy and promptness, aiming to resolve issues as swiftly as possible.
Our approach is rooted in our desire to handle complaints in the same considerate manner we would wish for ourselves. We are dedicated to learning from any missteps and addressing our customers’ concerns with empathy and sensitivity.
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP. Telephone: 0345 015 4033 www.ombudsman.org.uk
The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London, CR9 2ER. Telephone: 08456 120 540 www.dentalcomplaints.org.uk
The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 0845 222 4141, the dentists’ regulatory body for complaints about professional misconduct
We are deeply committed to addressing any concerns or complaints from our patients with the utmost care and attention. It is our priority to ensure that every patient has a positive experience with our service.
When our patients communicate their concerns, we handle them with genuine courtesy and promptness, aiming to resolve issues as swiftly as possible.
Our approach is rooted in our desire to handle complaints in the same considerate manner we would wish for ourselves. We are dedicated to learning from any missteps and addressing our customers’ concerns with empathy and sensitivity.
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