I had been calling round Folkestone to try to get some advice on a problem I've got, all of the other company couldn't wait to get off the phone to me and was quite rude. However when I spoke to the girl this morning on reception, she was very patient and explained to me everything I needed to know. This is the difference between good customer service and bad because now I will be doing my business here all because of a polite lady on the phone.
Just had some dental treatment with Komala, to rebuild worn away enamel. Komala did a great job, and being a very anxious patient, she made me feel at ease. The reception team were also very pleasant. Would highly recommend this practice to anyone looking for a good dental surgery
I recently completed my Invisalign journey, and I couldn't be happier with the results. From start to finish, the experience was incredibly easy and stress-free. My dentist Komala made me feel at ease every step of the way, and I truly appreciate her expertise and care.The process was straightforward and highly informative; I always knew what to expect and felt supported throughout. Thanks to the guidance, I’ve fallen in love with my smile again. I genuinely wouldn’t have trusted anyone else with my teeth—Providence Dentist exceeded all my expectations.If you’re considering Invisalign, I highly recommend them. This has been the best decision I’ve ever made for my smile!
Excellent dental practice - Komala has been fantastic in terms of follow-up checks and treatment after complex wisdom tooth extraction and dry socket. And Sam - dental nurse - was excellent. Reception team and hygienist all v helpful as well. Thank you
Super friendly staff, reliable and consistently dependable service throughout. They brought back my smile and I can't stop showing it off because of how happy I am with the result! Many thanks to Dr Komala Reddy and the team for an amazing job!
I recently finished my Invisalign, whitening, and bonding treatment at Providence Dental, and I’m so happy with the results! Komala and her team were brilliant from start to finish – super friendly, professional, and always made me feel at ease.My teeth are now perfectly straight, much whiter, and the bonding looks so natural. I couldn’t have asked for better care or a better outcome.If you’re thinking about any dental work, I’d highly recommend Komala and her team. Thanks so much for giving me a smile I’m proud of!
My experience with this practice has been faultless. The reception team are pleasant and friendly and I have complete confidence in the dentist and so far I am very pleased with the treatment I have received .
Literally the best dental hygienist and fellow staff.I am usually a nervous and rather cynical patient having had some rather painful and expensive dental appointments at my old dentists in London in the past.However, I have been totally and very pleasantly surprised. The staff are so friendly, kind and reassuring. They gave very clear information.Best of all I didn't experience any pain at all.(The only reason I haven't mentioned a particular dentist, is because I am a new patient and haven't seen one yet!)I would recommend this dental surgery.Thanks Providence Dental!
I found everyone to be welcoming, friendly and reassuring. I am so glad I found this place.I am usually an anxious patient but have been treated so well with everything explained clearly, so that I could relax and completely trust them.I am currently in the process of having implants done and have found everyone especially Dr Maung very clear and caring, making the process a breeze. I would definitely recommend for all dental care and work.
Friendly, educated and bloomin brilliant team of women dentists, hygienists, assistants and receptionists. Don’t hesitate-just get your teeth in their hands
Having established a trusting and comfortable relationship with the previous dentist I was apprehensive to continue. I needn’t have been. The team who have taken over Providence are helpful, and, informative and reassuring. Thank goodness. Kamala reddy has given good direction and advice and the hygienist Casey, is fantastic too. My cleaning regime is much better now for it! Expensive as it might seem to go to a dentist, it’s a very worthwhile investment to prevent much more expense later on!
Komala and her nurse, Emma, are both very kind, especially to nervous patients like myself. Komala has always explained treatments to me clearly so I can understand them which is good. Emma held my hand to comfort me while I had an injection. Overall, an excellent practice with friendly and kind staff, especially for nervous patients. Thank you very much.
I got an emergency appointment here as one of my veneer's chipped and i was self conscious. Both Rosalyn and Gemma were so lovley to me and patched me up so well. Not only physically but emotionally speaking too :) outstanding dentist and nurse and also human beings. Would def recommend
Wow !! Saw hygienist Casey, my teeth feel wonderful after a brilliant clean. Casey was polite, informative and knowledgeable, I now clean my teeth in a completely different way. My mouth feels so clean and refreshed.All the staff are friendly and the practice has a calming relaxed feel, very happy indeed. 10 out of 10 😊😊Kimberley Walker
lovely helpful service from reception and my Practitioners, Emma and Komala. Very Knowledgeable in their practice and feel looked after in helping keep my teeth in good nick, would and have already recommended.
Providence Dental is a well run, independent practice where, from my experience, the customer is always put first. Candy the Hygienist is a superstar, so professional and friendly. Bimla is a wonderful nurse who is discrete and welcoming. Helen the Receptionist I have known for years, she is exactly the right person to have 'front of house'.Emma, often on reception, is super welcoming, her sunny disposition immediately putting the customer at ease.I highly recommend this business.
I have recently had some treatment as a new patient at Providence Dental and I cannot fault the practice at all. I have been with Rosalin and Emma (who are an absolute dream team), they made me feel super comfortable and eased any anxieties I may have had! Thank you so much!
I booked an emergency appointment and was never there before. The same day they could see me. They are very professional and really take the time to investigate the problem and solve it. Also very surprised about the price, which was really good ! Came out with a big smile.
I was recommended Providence dental practise by a friend after I had chipped my tooth quite badly. I have a fear of the dentist and hadn’t had been in several years, I was terrified at what would need doing and what it would cost. From the moment I entered the room Deepti and Emma made me feel so comfortable and calmed my nerves. Deepti fixed my chipped tooth with a white filling, which now looks brand new. Emma even held my hand while I was having the numbing injection! They were both so lovely, the whole experience was so much better than I had thought it would be. Thank you ladies! I will be back in 6 months for my next check up.
Some time I struggle with wisdom tooth. I called them, got an appointment the same day. Really good dentist and amazing receptionist. Definitely recommend this dental practice.
I would highly recommend Providence Dental, the staff are welcoming and friendly and my dentist Komala is so wonderful, and patient. Throughout my treatment she has helped me overcome my fear of the dentist and improved my smile with Invisalign, which I am overjoyed with the results!
I registered as a new patient in June 2023. I have received treatment from the dentist and hygienist, and I am very happy to say my dental health has improved tremendously.I couldn't recommend highly enough this dental practice. They are very welcoming and very professional.I now understand the importance of having regular visits to both the dentist and hygienist.
I have been with this practice nearly 40 years & many changes have been made during this time. Since Komala has taken over she has really changed things for the better. She is so understanding & cannot do enough for you. Since November I have had a couple of implants yesterday being my second one absolutely pain free & eating normally. The amazing Nyi really is so kind & caring done both implants for me. He phoned me today to check everything was fine. That’s 5 stars from me what more can I say but thank you to everyone at Providence dentalDiane Jamieson
My entire family have been patients at Providence for many years now and would say I am a severely phobic dental patient. I have been treated so kindly, patiently and my fears are really listened to. I know I am safe here. Everyone is invested in this practice to make you feel happy with your treatment and I couldn't recommend it more. Preventative care is excellent and there is real sense of purpose. Thank you for all your hard work 💜
Having a phobia of dentists and injections also with a swallowing issue with the water that is used with most dental work, you could say I'm a tricky customer!These people at providence (dentists and nurses) listen to your issues to work with you, take their time and care about you making the whole experience a breeze, including the injections which I normally have to be sedated for but they are so gentle I no longer need this.I can not recommend this practice enough especially for those that like me find the whole process petrifying, but now I turn up and leave with a smile on my face knowing that I will always be looked after like family!
I have a massive fear of dentists but was made to feel safe and at ease here I can't recommend them highly enough. Thank you to my dentist and the staff for taking good care of me.
This dental practice is absolutely amazing. Komala and all her colleagues are welcoming, friendly and very professional. I recently had a fall and damaged my two front teeth. They fitted me in between patients and remedied the damage. Komala was so gentle and peaceful that I hardly noticed what she was doing, then lo and behold, two pristine front teeth better than they have ever been! Thank you all. Julie S.
Amazing dental practice , all the staff are amazing . I was so nervous and they put me at ease ,always checking i was ok ,explained everything thoroughly , nothing was a rush, took the time for me being nervous. Receptionist lovely and kindly came out to check i was ok before i left and to have a chat ,that has never happened before . I would recommend this practice to everyone,infact i have and registered rest of my family.
Built confidence and trust over about 18/24 months to the point of enabling a young lady go from fear to 4 extractions in one go! Testament to the atmosphere created by all the staff. I have no hesitation in recommending Michael & his team.
I know many people are scared of dentists, but my fear was actually beyond words. I used to have panic attacks hours or even days before the appointment and ended up cancelling every time. When I read about this practice and how they deal with nervous patients, I thought it would have been my last chance to try and save my teeth. And I am so glad I did try. The Doctor and every single member of staff are absolutely incredible. Professional, extremely patient and caring, and honest on what's going to happen and on the amount of discomfort you could experience. I can definitely say I am not as scared as before now and I am sure it's going to get a little bit better every time. Thank you so much for everything.
